Caterers Thrive When They Pay Attention to the Details
It’s no secret that word-of-mouth advertising is the best way to grow a catering business. You have to create that “wow” response on every job by following every instruction to the last detail, and by exceeding the clients’ expectations everywhere that you can. Every catering job is an opportunity to create repeat business!
Our team at Don’s Supply has been providing premium catering equipment and supplies since 1969, and we’re ready to partner with you to provide all of the event catering supplies and catering equipment that you need at prices that you can afford. But it doesn’t stop there! We also provide decades of expertise at no additional charge! We’ve seen many catering businesses come and go over the years, and the successful ones do many of the same things:
Get it in Writing-There may still be places where you can make a business deal with a cup of coffee and a handshake, but the catering business isn’t one of them. Most of your clients have limited experience in planning events, and get so overwhelmed that they might not quite know what they want, and might not remember all of the agreed-on details. Written contracts protect all parties in the event of any miscommunication.
Use The Right Tools for the Job-Most equipment damage is caused by using products in a manner inconsistent with their recommended usage. As your business grows, be sure that your equipment inventory grows as well. You might have gotten your start working out of your household kitchen, but if you want to start booking larger parties, you need high-volume kitchen and serving equipment!
Expect the Unexpected-Many a catering client has attempted to renegotiate a contract at the event due to poor planning on their part. The most common issue is poor attendance estimates. But if you can agree on contingency plans ahead of time for too many or too few guests, everyone wins! And even though you ask to be notified of guests with special dietary requirements, you may not find out until the day of the big event!
If you have any questions, or are ready to place an order, contact us online, or at 501-568-1872.